PROACTIVE IT MANAGEMENT
In our two decades in business, we have built a sterling reputation not just on the quality of our services, but also a commitment to results. We take a proactive approach to IT, solving problems before they happen, saving you time and money while maximizing system uptime.
When you hire an IT firm, you have one thing in mind: results. You don’t want to hear complicated technical jargon. You don’t want to spend money on infrastructure you don’t need. And you don’t want to spend money solving problems that should never have happened in the first place.
At SACA, our philosophy of proactive management delivers managed IT the way it should be. We believe in proactively monitoring and servicing all mission-critical systems, preventing problems from occurring while continually tweaking and improving your technology for improved functionality and performance.
To manage your IT proactively, we employ a fleet of mobile support vehicles and the latest automation, monitoring, diagnosis and analysis technologies. We leverage technology, best practices, expertise and common sense, to manage your IT for optimal results.
When we start on a project, our SACA specialists will immediately begin managing and optimizing your networks, desktops, hardware, software, printers, servers and anything else that needs support, upgrades, patches or repairs.
At the end of every month, we provide you with a SACA Intel™ report on your infrastructure, so you know exactly where your infrastructure stands and what we have done.
Our experienced IT specialists will not only manage your IT, but also upgrade and maintain your existing infrastructure, giving your business a strong tech foundation. No matter what your needs are, we place results first and foremost, leveraging in-depth expertise to generate ROI-positive outcomes for your organization.
INTERESTED IN IT SUPPORT SERVICES?
ANYTHING YOU NEED, JUST LET US KNOW
We offer exceptional support 24/7 in English and Spanish and we tailor our services to meet your needs. We have experience managing every aspect of your IT infrastructure.
Server Backups: Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure. A local backup or off-site storage solution may provide for a simple recovery of files, folder and email data, but may be insufficient to address total server loss.
Server & PC Management: We proactively update, back up and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your data and IT systems are being monitored and protected 24/7.
Live Support: Get live support via telephone, email or remote connection 24 hours a day, 7 days a week. You can speak to a SACA employee here in the US if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office.
SACA IT Intel™: A monthly intelligence snapshot of your entire IT infrastructure, listing all management activities undertaken in the previous month and all planned activities for the following month. SACA IT Intel™, so that you can see what we can see.
Onsite Support: SACA´s Onsite Support service is available 24/7, making it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your IT infrastructure develops a problem, all you need to do is call SACA, we will send a support technician over immediately.
Download our Managed Services
Factsheet in PDF format.
SACA Technologies provides managed services to businesses throughout Southern California, including in cities such as: