24/7/365 IT SUPPORT
When you have a problem at your business, you don’t want to wait on the solution. We provide 24/7/365 services—both onsite and offsite—so you know you’re covered whenever the need arises.
It’s a scenario virtually every company has dealt with at some point or another.
You’re in the middle of an important business process—maybe a product launch, or an important contract. You have a tight deadline. Millions of dollars are on the line.
And then suddenly…
… You run into an IT problem. Maybe you encounter data loss. Or maybe a system fails completely. Either way, you need IT help. But when you call your IT support provider, they are nowhere to be found.
If you’ve ever been in a situation like this before, you know how frustrating it can be. Not only is the IT problem costing you time and money, you’re also wondering how long it’s going to take to find the solution.
At SACA, we understand. And that’s why we have designed our IT support services with your needs in mind. When you contract us on a project, we assign you a dedicated support team, who are standing by to help 24/7/365. Whenever you have a problem that needs solving, your dedicated team is just a phone call away, meaning that any IT problem that arises is solved as quickly as possible.
Our goal is to become your personal, outsourced IT department, providing a level of service comparable to an in-house IT team. We provide onsite and offsite (email, phone and ticket) support and we bill in fifteen minute increments, meaning you only ever pay for the time that we actually work.
Our experienced support team is well equipped to work on any piece of hardware or software that needs servicing. Whether it’s a simple troubleshooting question or complete service onsite, we’re ready to serve your needs.
INTERESTED IN IT SUPPORT SERVICES?
WE CAN SUPPORT ANYTHING
We offer support on a wide range of hardware and software from a large number of vendors.
Monitors, keyboards, mice, webcams to any kind of gadget.
Smartphones, tablets, laptops, desktops to enterprise grade servers.
Best of breed software from Citrix, VMware, Microsoft and countless others.
Cisco routers, switches and cables are our specialty.
Accounting, legal, construction, design and in-house software.
Download our IT Support Services
Factsheet in PDF format.