Our Approach to Managed IT

Optimize Your Computer Systems and Network

Most MSPs limit themselves to finding and fixing problems reactively. They will not suggest or implement solutions that will improve the long-term performance and security of their clients’ infrastructures. When you choose SACA Technologies, we become your IT Allies. We will maintain your company’s computer systems and IT infrastructure at its optimal performance and security 24/7. Think of SACA Technologies as your always-available, enterprise-level managed IT services department. We proactively monitor for and resolve potential issues. We address the root cause of IT problems to keep them from ever occurring again. With 24x7x365 technical support and customized IT solutions and SLAs, our Managed IT Services adjust to your business hours and requirements—and not the other way around.

SACA Technologies
Other MSPs

Performance and security monitoring

24x7x365 proactive performance and security monitoring.

Performance and security monitoring only during normal business hours.

SACA
Other MSPs
We identify and resolve performance slowdowns before they can affect your business. We also remove your security vulnerabilities before they can be exploited. It is our goal to keep your system and networks running at 100% around-the-clock.
They react only after performance issues have become severe enough to affect your business processes. They improve the security of your systems and networks only after a major breach has occurred. It is their goal to make your IT infrastructure “good enough.”

 

Patch management

Provide diligent patch management.

Only “patch” the systems of their clients periodically.

SACA
Other MSPs
Through diligent patch management SACA maintains your infrastructure at its highest performance and security levels. We promptly update your Windows, Macintosh, or Linux operating system whenever a patch becomes available. We also update your applications and firmware.
This becomes a problem since-, hackers and malware designers almost exclusively target the known vulnerabilities of older software and firmware versions. Many of the security vulnerabilities resolved by a newly released patch will already be compromised by the time these MSPs update your infrastructure.

 

Fixes and repairs

On-site and remote repair services.

Provide repair services in an inefficient and inflexible way.

SACA
Other MSPs
SACA Technologies will reduce your long-term costs and improve the performance, security, and stability of your infrastructure through proactive management as well as by identifying, and resolving the root causes of multiple IT problems. We also make sure that our services comply with your requirements and budget.
They wait to resolve an issue until after it has affected your business. They do not target singular root problems. They usually utilize inexact one-size-fits-all solutions and do not offer the option to accept or decline individual services.

 

Add-On Services

Full range of services available.

None

SACA
Other MSPs
As your IT Allies, SACA Technologies also delivers additional solutions, including: hosted services (cloud solutions, virtual desktops, application hosting, and website hosting), True Defense data backup, web development, virtualization and data center consulting, and more.
None. MSPs only deliver basic Managed IT Services.