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Proactive IT Management

Proactive IT management means that we stay ahead of the curve when it comes to IT problems, issues, bottlenecks, patches, updates and security. It means we provide you with a monthly SACA IT Intel™ report on your own IT infrastructure, so that you can see what we see.

To manage your IT proactively, we employ a fleet of mobile support vehicles and the latest automation, monitoring, diagnosis and analysis technologies. We leverage technology, best practice, common sense and intelligence when it comes managing your IT.

Given a chance, SACA technical specialists will immediately begin taking care of your networks, desktops, hardware, software, printers, servers and anything else that you can think of which needs supporting, upgrading, patching, managing or repairing.

For the last two decades, we have been managing the IT infrastructures of thousands of different kinds of businesses, our people enjoy their work, are good at what they do and aim to provide exceptional levels of support in managed IT projects.

You may already have a managed IT services provider, but we are willing to bet that they don´t have their own SACA Standard and SACA Approach. As with most things in life, it´s not what you do, but the way that you do it, especially when it comes to your IT.

Our experienced and diligent IT specialists will not only manage your IT, they can also upgrade and maintain your existing infrastructure if needed, giving you a strong and reliable IT backbone to base your business upon, one that you can depend on.

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We offer exceptional support 24/7 in English and Spanish and we tailor our services to meet your needs, we have experience managing every aspect of your IT infrastructure from:

Server Backups: Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure. A local backup or off-site storage solution may provide for a simple recovery of files, folder, and email data, but may be insufficient to address total server loss.

Server & PC Management: We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your data and IT systems are being monitored and protected 24/7.

Live Support: Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to an SACA employee here in the US if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office.

SACA IT Intel™: A monthly intelligence snapshot of your entire IT infrastructure, listing all management activities undertaken in the previous month and all planned activites for the following month. SACA IT Intel™, so that you can see what we can see.

Onsite Support: SACA´s Onsite Support service is available 24/7, making it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your IT infrastructure develops a problem, all you need to do is call SACA, we will send a support technican over immediately.

Download our Managed IT Services Factsheet in PDF

Learn About The SACA APPROACH To Managing Your IT!

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CONTACT SACA

ADDRESS 5101 East La Palma Avenue

Anaheim Hills, California, 92807

PHONE 888 603 9030

EMAIL info@sacatech.com